Process: Acknowledgment within 3 working days, resolution in 15 working days.

• Level 1: Yatin Batra (Email: grievance@insuranceinfo.app, Ph: 9355777094)
• Level 2: Aditya Singh (Ph: 8010063337)
• Level 3: Escalate via IGMS Portal (www.igms.irda.gov.in)